10-Year Warranty

QUALITY, GUARANTEED

We want you to have full confidence in the Pragmasis range. That's why we offer an industry-leading 10-year warranty on all of our chains, locks, and ground anchors. 

10-year warranty

This warranty applies to Pragmasis' products described above and with the limitations described in this warranty. The warranty period applies from the date of purchase by the first customer. Register your product here within 30 days of purchasing to activate your warranty. This warranty covers only defects in materials, production errors, and structural integrity failures caused by defects in design, materials or manufacturing. Pragmasis' liability under this warranty is limited to the repair or replacement of defective products, without charge, at our discretion.

Third-party warranties

We also retail Squire locks, which are covered by Squire's 10-year warranty. If you have any issues with your Squire locks, we will help you rectify them.

Warranty exclusions

This warranty covers defects in materials. It does not cover any damage caused by accident, improper care, negligence or normal wear and tear. Fabric sleeves are not included in the warranty. Surface corrosion on metal parts, discoloured surfaces and other cosmetic issues are not covered. Failures due to misuse, vandalism or attempted theft are not covered.

Please note: the warranty only covers the products listed on this page.