How do I return an order?

Updated on Jan 27, 2025

If you’ve decided you don’t want all or part of your order, you can return it to us within 30 days of purchase for a full refund.

 

All items must have not been used and should be in their original packaging with all tags attached. 

 

We recommend you follow this procedure:

 

  1. Prepare your items for sending and include your order number

  2. Securely repack your items

  3. Use a trusted courier service (we recommend transglobalexpress.co.uk as they will collect from you).

  4. Send the parcel back to Pragmasis Returns, Unit 1, Peterboat Close, London, SE10 0PX