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I can't login to my account

Updated on May 21, 2025

Getting an error message when logging into your account? Or maybe you forgot your password? It happens.

There are a few things you can do to solve the issue;

  • Check you’re using the same email address you used to sign up

  • Make sure you're using the password you used when you created your account

  • Have you just forgotten your password? Hit the button below to reset

RESET YOUR PASSWORD

Please note that we're unable to amend the email address on your account, therefore, if for any reason you wish to change your email address, you'll need to create a new account following the steps above.

If following the steps above doesn't help, send us a message and we’ll look into it for you!