It depends on where you are located and what you've ordered. We aim to process and dispatch orders within 24 hours and most are delivered in the UK within 72 hours of ordering. Overseas deliveries can take anywhere from 7-16 days.

Yes you can. Throughout your order journey you'll be sent notifications by email. If you specify a mobile phone number you will also get a text message with an estimation of the time of delivery on the day prior to delivery.

We subsidise all deliveries, so you only pay £3.95 standard delivery fee for UK orders under £100. Orders over £100 qualify for free delivery. This excludes Highlands & Islands. International deliveries are charged at varying rates.

For UK shipments, we use DHL and Parcelforce. Both of these couriers have proven to be excellent; with superb first-attempt delivery rates and a simple system for the customer to re-schedule deliveries or select a safe place. For international orders we use DHL, Fedex and UPS.

We offer a wide range of payment methods, including by Credit or Debit Card, PayPal and Klarna, which allows you to pay in 3 installments.

Yes, we ship to many different countries all over the world. However our system isn't set up to calculate shipping rates outside of the UK. Therefore if you are an overseas customer, please contact us via the Customer Service Centre with your address and the products you want and we'll be in touch. Shipping costs will apply and your country may charge import duties, which you are responsible for.